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Privacy Policy
It is
U-Phone Corporation's policy to respect and protect the
privacy of our customers and the users of
www.thefreepbx.com (hereinafter, the "Site"). Through
this Internet Privacy Statement, we want to reassure
users of the Site that we will not sell, share, or rent
user information to others in a manner different than as
set forth in this Internet Privacy Statement.
Placing Orders and Information Collection
thefreepbx.com collects information from the users of
the Site at several different points on the Site. For
example, we collect and/or request information when a
user:
1) Places an Order
2) Registers on the www.thefreepbx.com Site
3) Requests notification of an order status
4) Participates in an online sweepstakes or survey
5) Applies for a Credit Card
6) Requests a Catalog
7) Submits an E-mail
In order to fulfill the requests of Site users in the
above instances, the user may be requested to provide
contact and/or credit card information. If we have
trouble processing an order, a request, or completing a
delivery, this contact information will be used by
U-Phone Corporation to contact the user.
Gathering and Sharing of Information, Links to
External and Co-Branded Websites
We monitor traffic patterns on the Site and gather broad
demographic information for aggregate use to analyze
trends and administer the Site in order to improve its
layout and design and to permit Site personalization and
streamlining to create the best shopping experience we
can for our users. In order to perform analysis
permitting such personalization and improvement of site
design and user experience, we may employ suitable third
parties with whom we share the information necessary to
accomplish these objectives. These statistics include no
personally identifying information.
Where appropriate, we share aggregated statistical
information with our business partners. These statistics
include no personally identifying information.
We use a credit card processing company to bill
purchasers of goods and services from the Site, and
depending upon the goods and services being ordered and
where they are being shipped, we may also use outside
suppliers and/or delivery companies to assist us in
fulfilling and delivering orders. We share with them the
information necessary to enable such card
processing,fulfillment, and delivery of goods (i.e.
name, address, and as appropriate, payment information).
Additionally, we partner with trusted third parties to
provide Site users with softtelephone approved unique
offers or services which may be of value to our users.
In such instances, we will share a user's name and
address with a trusted third party to enable them to
notify the user of the unique offer or service. We will
never provide credit card information and you will
always be provided with the opportunity to unsubscribe
from any such list.
We may provide personal identifying and account
information in special cases such as enforcement of our
Terms of Site Use, or as required by law or legal
process to protect and defend the rights and safety of
our Site and its users. This includes exchanging
information with other companies for purposes of fraud
and credit risk reduction.
Our Site also contains links to external Internet sites
as well as co-branded sites, which may be operated by an
external party and they may have privacy practices that
differ from those here at www.thefreepbx.com. A
co-branded site is a Website, usually operated by a
third-party, and displaying that third-party's name
along with the thefreepbx.com name and logo. Such
co-branded sites offer thefreepbx.comapproved goods or
services to our users. When you click on links that take
you to such external or co-branded sites, you will be
subject to their privacy policies, and we encourage you
to become familiar with that party's privacy policies as
these may differ from those utilized on our Site. Please
note that this privacy statement applies solely to
information collected by thefreepbx.com on our Site and,
while we strongly support the protection of privacy on
the Internet, we cannot be responsible for the privacy
practices of other Websites, uses of the information
collected by other Websites, or the content of those
other Websites.
Consent
By using our Site, the user agrees to the terms and
conditions set forth in this Internet Privacy Statement
and the Site Terms of Use INCLUDING ALL LIMITATIONS OF
DAMAGES PROVISIONS which are an integral part hereof and
the user consents to the collection and use of this
information by softtelephone as disclosed in this
Internet Privacy Statement. We may revise this Internet
Privacy Statement or the Site Terms of Use at any time
by updating these postings. By using this Site you agree
to be bound by any such revisions in effect at the time
of use and should therefore periodically visit this page
and the Site Terms of Use page to determine the then
current policies applicable to users of the Site.
Surveys & Contests
From time-to-time we may request information from the
users of the Site via surveys or contests. Participation
in these surveys or contests is completely voluntary,
and the users of the Site have a choice whether or not
to disclose this information. Information requested may
include contact information (such as your name and
shipping address), and demographic information (such as
zip code, age level, etc.). We use such information to
notify contest winners, award prizes, and for analyzing
the Site traffic to improve the user's experience on the
Site.
Security Information
Strong precautions are taken to protect the information
of the users of our Site. When users submit sensitive
information via the Site, that Information is protected
both online and off-line.
We take credit card information security seriously and
use a variety of technical solutions to make shopping
safe at our Site. Furthermore, your information is
encrypted and is protected utilizing the industry
standard Secure Sockets Layer (SSL) encryption software.
While on a secure page, such as our order form, the lock
icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes
locked, as opposed to un-locked, or open, when you are
just 'surfing'.
While we use SSL encryption to protect sensitive
information online, we also protect user- information
off-line. All of the information of our Site's users,
including the sensitive information mentioned above, is
maintained in a restricted section in our offices. Only
those of our employees who need the information to
perform a specific job (for example, our account or
customer service representatives) are granted access to
personally identifiable information. Furthermore, our
employees are kept up-to-date on our security and
privacy practices.
If you have any questions about the security at our
Site, you can send an e-mail to
customer@uphonemail.com.
Special Offers, Account Updates and Opting Out
softtelephone occasionally sends our customers and the
users of the Site announcements and updates, which
contain important information about the Site and service
offerings which we believe to be of value to our
customers and users. In order to do this, we may enhance
or merge the information we collect on the Site with
data from third parties for purposes of marketing
products or services to our customers and users.
We may communicate with the users of the Site via
e-mail, telephone, mail, or fax in order to provide
requested services, content, product information,
notification of special offers, or in regard to customer
service issues relating to an account. The users of the
Site are always given the opportunity to 'opt-out' of
having their online information used for purposes not
directly related to the Site at the point at which we
ask for the information or when they receive an online
requested promotional communication.
For example, our e-mail messages have an "unsubscribe"
feature for users of the Site who buy from us, but don't
want to be notified about special offers in the future.
Users can simply "Reply" back to the e-mail message and
type "unsubscribe" in the subject field. Upon receipt of
the reply, we will remove that e-mail address from our
e-mail list. If a user has more than one e- mail
address, he or she should include the other addresses as
well to ensure proper updating of their account
information.
Users of the Site can always update the personally
identifying information that they have provided to
softtelephone simply by accessing and updating their
account information on the Site or by e-mailing us at
customer@uphonemail.com.
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